![]() ![]() You can always contact us for any return at and issues ![]() Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. If you have any further questions, please don't hesitate to contact us at View more We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. In the event that your order arrives damaged in any way, please email us as soon as possible at with your order number and a photo of the item’s condition. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If you haven’t received your order within 7 business days of receiving your shipping confirmation email, please contact us at with your name and order number, and we will look into it for you. Please allow 48 hours for the tracking information to become available. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. MediTac is not responsible for these charges if they are applied and are your responsibility as the customer. Excludes first aid cases.įor international orders & shipments, or for more information about shipping & the availability of products, please feel free to contact us at order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Shipping charges for your order will be calculated and displayed at checkout. Orders 50 or more qualify for free freight. Pharmaceutical authorization if applicable.Credit verification & payment processing.Carrier operating schedules, delays or disruptions.In the event of delays, every effort will be made to contact you by phone, e-mail or mail. You will receive another notification when your order has shipped. MediTac proudly ships to our Armed Forces APO/FPO customers.ĭelivery time on most orders is up to 7 business days within the contiguous 48 states. All orders are processed upon receipt (excluding weekends and select legal holidays) after receiving your order confirmation email. ![]()
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